Effective April 6, 2012
As used in this policy, the terms “using” and “processing” information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.
Information Collection and Use
CloudOn believes in transparently providing users, customers and clients with information on how we treat information that we receive from you. Our primary goals in collecting information are to provide and improve the CloudOn Services, and any features and/or content offered therein, and to enable users to enjoy and easily navigate the CloudOn Services.
Identifying or Personal Information
In the course of using the CloudOn Services, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”).
The Personal Information we collect is described below:
Registration Information. When you register to use the CloudOn Services, we will collect certain Personal Information, such as your name, email address and postal address. You may register directly via the CloudOn Services or by logging into your account with certain Third Party Accounts via the CloudOn Services, as described herein. If you decide to register through a Third Party Account, we will extract the personal information you have provided to the Third Party Account (such as your “real” name, email address and other information you make publicly available via the Third Party Account) from the account you have with the applicable Third Party Account and use that information to create your Account. The specific information that we extract may depend on the privacy settings you have with the Third Party Account. You hereby consent to our access to and collection of such Personal Information about you. You agree to provide accurate and complete Registration Data, and you agree to keep your Registration Data accurate and complete.
This Personal Information will only be used to authenticate and identify you for the use of the CloudOn Services and to provide CloudOn Services features that will benefit you. We may also contact you regarding the CloudOn Services and any important changes made to them as may be required. In some cases, if we want to send you communications about new features to the CloudOn Services, you will have the option to opt-in to such communications. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications.
Payment Information. The following may be collected if you are required to pay for the CloudOn Services: credit card information, billing information, and other related payment information. This information will only be used to allow payment for the CloudOn Services as per the service level chosen by you.
In addition to the above we may also use Personal Information:
- To help us develop, deliver, and improve the CloudOn Services, Content and advertising;
- To provide Application updates and/or product announcements;
- For internal purposes such as auditing, data analysis, and research to improve the CloudOn Services and customer communications;
- If you enter into a sweepstakes, contest, or similar promotion, we may use the information you provide to administer those programs; and
- To contact you with CloudOn newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your “user preferences” information. (See “Control of Personal Information” below.)
Non-Identifying or Non-Personal Information
- We also collect other information that you provide as you use the CloudOn Services (e.g., without limitation, zip code, occupation, language and individual preferences) (“Non-Identifying Information”).
- We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the CloudOn Services and administer your inquiries.
- When you download and use the Application, we may collect the following Non-Identifying Information with your permission: (i) mobile device type, device identification code and device properties; and (ii) geographical data.
- Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other Non-Identifying Information (for example, your viewing preferences). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other users to attempt to provide you with a better experience, to improve the quality and value of the CloudOn Services and to analyze and understand how our Site, Application and CloudOn Services are used.
Cookies and Other Technologies
Like many services, we may use “cookies” and other technologies such as pixel tags and web beacons. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. First, we utilize certain technology to save your login information for future logins into the CloudOn Services. Second, we use other technology to enable certain features of the CloudOn Services, to better understand how you interact with the CloudOn Services, and to monitor aggregate usage by CloudOn users and web traffic routing on or through the CloudOn Services. If you do not want this information collected, you may cease using the CloudOn Services and delete the Application.
When you access or otherwise use the CloudOn Services, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your device’s Internet Protocol (IP) addresses, information about your usage of the CloudOn Services, the type of device you are using the access the CloudOn Services, the time spent on various features of the CloudOn Services (e.g. time spent using certain Third Party Software or features of certain Third Party Software you utilize), information you search for through the CloudOn Services, access time and dates, and other statistics. We use Log Data to understand and analyze trends, to administer the CloudOn Services, to learn about user behavior on or through the CloudOn Services, to increase the functionality and user-friendliness of the CloudOn Services, to better tailor it to our visitors’ needs, for troubleshooting purposes and to gather demographic information about our user base as a whole. CloudOn may also use this information in connection with marketing our CloudOn Services.
We also use pixel tags enable us to send email messages in a format that customers can read. These pixel tags also enable us to tell whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Information Sharing and Disclosure
Files. We will share access to any Files you make available via the CloudOn Services only in accordance with the selections you make via the CloudOn Services. For example, if you choose to invite a third party to access and edit your Files via the CloudOn Services, we will provide such third party with access to the applicable File(s). Accordingly, please carefully consider inviting any third party to access your Files via the CloudOn Services.
Compliance with Laws and Law Enforcement. CloudOn cooperates with government and law enforcement officials and private parties to enforce and comply with the law. Thus, it may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for CloudOn to disclose your Personal Information and Non-Identifying Information to respond to claims and legal process (including but not limited to subpoenas) and to protect the property and rights of CloudOn or a third party. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Protection of our Operations and Users. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our Terms of Service, or protect our operations or users.
Business Transfers. In the event of a reorganization, merger, or sale of assets of CloudOn, or in the event of bankruptcy, we may sell, transfer or otherwise share some or all of our assets, including any and all Personal Information we collect, to the relevant third party.
Service Providers. We may also employ third party companies and individuals to facilitate our CloudOn Services, to provide the CloudOn Services on our behalf, to perform Site and Application-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Site and Application’s features) or to assist us in analyzing how our CloudOn Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Aggregate Information and Non-Identifying Information. We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system
Control of Personal Information
Users may review, update or correct or delete the Personal Information at any time by contacting us. If you completely delete all such information, then your Account may become deactivated. If you would like us to delete your Account in our system, please contact us at email@example.com with a request that we delete your Personal Information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
Third Party Services
We may make our CloudOn Services available to you through third party stores like Apple App Store or the Android Store. We do not exercise control over these third party websites or services. These other websites and services may place their own cookies or other files on your computer and collect data or solicit personal information from you. Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
This Site is not directed to persons under 18. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at firstname.lastname@example.org. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.